Refund policy

Refund Policy

We want you to be satisfied with your purchase.

Returns
You have 30 days from the date of delivery to request a return.

To be eligible, your item must be unused and in the same condition that you received it.

Non-returnable items
Some items may not be eligible for return (e.g., personal care items).

Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection.

If approved, your refund will be processed within 5–10 business days.

Late or Missing Refunds
If you haven’t received a refund, please check with your bank or payment provider.

Damaged or Defective Items
If you receive a defective or damaged item, contact us within 7 days with photos.

Return Shipping
Customers are responsible for return shipping costs unless the item is defective.

Contact Us
Email: support@ambiliv.com